Case Study: Spark Education Trust unifies IT across 16 campuses with SuperOps.ai

Spark Education Trust unifies IT across 16 campuses with SuperOps

Spark Education Trust, a multi-academy trust managing 16 schools and 10,000 users, faced significant IT challenges. Their reliance on multiple fragmented tools for helpdesk, remote access, and patch management resulted in difficult collaboration, slow ticket resolution, and poor visibility for compliance reporting. They sought a unified solution to overcome these reactive workflows.

By implementing the SuperOps unified platform, the trust consolidated its IT operations. This provided simplified ticketing, proactive monitoring, and remote support capabilities. The results were transformative: the IT team became proactive, resolving most tickets remotely in minutes. The solution reduced costs, supported compliance with Cyber Essentials and GDPR, and seamlessly managed 2,700 devices, making the trust confident in its ability to scale further.

Spark Education Trust