Case Study: MapCreator achieves streamlined global CRM and faster customer support with SuperOffice

MapCreator - Customer Case Study

MapCreator creates fast, easy, and customizable maps for clients worldwide, serving news media, publishers, and marketing companies. As their customer base grew, they needed a standardized, fast CRM to manage customer data and coordinate marketing, sales, and 24/7 support across different regions.

They implemented SuperOffice for its user-friendliness and tailored profiles for Marketing, Sales, and Support. The CRM now enables immediate technical support, tracks sales activities and follow-ups, steers marketing by product and customer status, improves cross-department communication, and simplifies customer data handling—boosting their overall customer relationship management.

MapCreator

Mathijs van Dijk

Marketing Manager