Case Study: Knauber achieves 30% increase in sales productivity with SuperOffice

Knauber - Customer Case Study

Knauber Gruppe, a Bonn-based energy and retail group founded in 1880, serves business and private customers across the Cologne/Bonn region and beyond. Rapid growth exposed inconsistent workflows and heavy reliance on employee knowledge, which caused communication gaps, delays in contract signing and difficulty covering absences — prompting the search for a CRM to meet their sales and growth targets.

After a three-month evaluation Knauber implemented SuperOffice, integrating it with their ERP, training 40+ staff and introducing quote templates so pricing, agreements and sales figures are centrally accessible. The result: deal closing times fell by 30%, sales productivity rose 30%, pricing accuracy improved by 20%, and back-office/field coordination and overall workflows became significantly more efficient.

Knauber

Hasan Cürük

IT Manager