Case Study: Kennet Equipment Leasing saves one admin day per week and centralises records with SuperOffice

Kennet Equipment Leasing - Customer Case Study

Kennet Equipment Leasing is a UK specialist financier that, over 23 years, has funded more than £500 million in equipment and grown to 57 employees, operating in a complex, fast-moving supply chain with highly diverse customers. Early growth created a mountain of paper records and the risk of being overwhelmed, so the company needed a scalable, secure system to manage disparate customer data, comply with industry regulations, and support rapid processing of enquiries.

Kennet implemented SuperOffice CRM, with additional functionality from Redcastle, to archive all documents and communications in an auditable, Data Protection–compliant system that staff can access instantly. The CRM now holds over 117,000 organisations, saves roughly one admin day per week in retrieval and filing, provides role-specific automation and management snapshots, and has evolved with the business while remaining easy to use.

Kennet Equipment Leasing

Jackie Kain

Marketing Manager