Case Study: Boix Europe achieves better sales processes and stronger customer relations with SuperOffice CRM

Boix Europe - Customer Case Study

Boix Europe, a subsidiary of Boix Maquinaria and a supplier of tray-forming machines, needed a better way to manage growing customer data, projects, and service requests. Before adopting SuperOffice CRM, the team relied on Word, Excel, and Outlook, which made it hard to keep track of inquiries, share information, and avoid lost messages across sales and customer service.

SuperOffice implemented SuperOffice CRM and later SuperOffice Service, centralizing customer registration, communication, project management, and ticket handling in one system. The result was improved lead qualification, better internal collaboration, clearer dashboards and reporting, and lower operational costs; Boix Europe reported making fewer, higher-quality offers, saving work and administration while increasing turnover.

Boix Europe

Job Schmidt

Managing Director