Supermove
5 Case Studies
A Supermove Case Study
Affordable Moving, a Los Angeles-based moving company, was facing operational inefficiencies that limited its growth. Before using Supermove, their process for handling customer leads and bookings was entirely manual. The team spent excessive time on the phone and on paperwork, leading to 12-hour workdays. This system made it difficult to convert leads quickly and provide a seamless customer experience.
By implementing Supermove's software, Affordable Moving automated its quoting, booking, and communication processes. This allowed customers to book moves online at any time and enabled the team to send automated reminders and securely collect payments. As a result of using Supermove, the company grew its fleet from 7 to 20 trucks, increased revenue by 52% in a year, and reduced cancellations by 70%.