Case Study: Smartsheet achieves 283% ROI with Grammarly

Smartsheet drives 283% ROI and saves ~1,600 hours with Superhuman

Smartsheet, a provider of work management solutions, faced a challenge in maintaining clear, concise, and professional communication across its high-volume customer success team without sacrificing quality or brand consistency. To address this, the customer success team specifically requested the vendor Superhuman's product, Grammarly.

By implementing Superhuman's Grammarly, the team integrated AI writing assistance into their daily tools. This solution saved approximately 1,600 hours annually, streamlined communication, and ensured brand alignment. The measurable impact was a 283% ROI, achieved through significant time savings and by replacing another software platform.

Smartsheet