Case Study: Iterable strengthens messaging and saves time with Grammarly

Iterable boosts communications by 93% with Superhuman

Iterable, an AI-powered customer communication platform, faced challenges maintaining a consistent brand voice across its hybrid workforce and translating complex technical material into clear, customer-friendly language at scale. To address this, they implemented the AI writing tool Grammarly.

By seamlessly integrating Grammarly into their workflows, Iterable's teams improved 93% of communications and saved an average of 1.8 hours per user weekly. The solution enhanced cross-functional collaboration and skill development, leading to a 250% increase in response rates for media outreach and a 40% reduction in time spent on internal communications. Grammarly helped Iterable work smarter and boost customer satisfaction.

Iterable