Case Study: UserGems closes deals 25% faster with Superhuman Mail

How UserGems closes deals 25% faster with Superhuman

UserGems, an AI-powered prospecting company, needed to keep sales reps from losing momentum in crowded inboxes. Their challenge was making sure follow-ups, responses, and handoffs happened quickly and consistently so deals didn’t stall or slip through the cracks. To solve this, they turned to Superhuman Mail as a core part of their sales process.

With Superhuman Mail, UserGems used features like Reminders, Team Snippets, Split Inbox, and Salesforce integration to improve follow-up discipline and focus reps on the right deals. The results were strong: deal cycles shortened by 25%, reps achieved Inbox Zero 85% of the time over 30 days, and response times were 2x faster. Superhuman Mail helped UserGems increase sales velocity, boost productivity, and drive more predictable revenue.

UserGems

Derek Wang

Sales Leader