Case Study: Edward’s Trust achieves a smooth office move and reliable IT support with Superfast IT

Edward’s Trust opens new office in 2 days with Superfast IT

Edward's Trust, a Birmingham-based bereavement charity, had apprehensions about outsourcing its IT support due to its small size and lack of in-house expertise. The charity's CEO, Yvonne Gilligan, was particularly concerned about how a managed IT service from Superfast IT would fit their operations and support a crucial office move with minimal disruption.

Superfast IT implemented its remote managed IT support service, which quickly alleviated all concerns. The vendor's pivotal role was demonstrated during the office move, where they ensured systems were shut down and restored efficiently, enabling the charity to be fully operational just two days after the move. This exceeded expectations and transformed the CEO into a vocal advocate, who now highly recommends Superfast IT for their exceptional response times and customer service.

Edward’s Trust