Case Study: leakshield drives 70% of revenue via WhatsApp with Superchat

Leakshield boosts revenue 70% via WhatsApp with Superchat

leakshield, a Berlin-based company offering digital rights management for content creators and media companies, faced significant challenges using the standard WhatsApp Business app. As the company grew, its previous setup led to lost messages, poor team coordination, and data protection concerns, creating what its CEO described as a "complete mess." To achieve a scalable and GDPR-compliant workflow, they turned to Superchat for its messaging solution.

By implementing Superchat, leakshield streamlined its entire customer communication workflow. Key features like tagging, labels for clients, and automated templates allowed the team to work efficiently and maintain an 80-85% response rate, achieving "inbox zero" daily. As a direct result of using Superchat, leakshield now generates 60-70% of its annual revenue through WhatsApp, significantly increasing both efficiency and revenue.

Leakshield