Case Study: Lighthouse creates multilingual walkthroughs 10x faster with Supademo

Lighthouse creates walkthroughs 10x faster with Supademo

Lighthouse, a software provider for the hospitality industry, faced a significant challenge in creating scalable and localized customer onboarding materials for its diverse, international clientele. Their previous reliance on video tutorials was slow, taking two to three days to produce a single video, and prohibitively expensive to translate into multiple languages. With their customer engagement team bogged down by scripting, re-recording, and high per-minute translation costs, they needed a more efficient solution, which they found with Supademo.

By implementing Supademo, Lighthouse shifted from video to interactive, step-by-step walkthroughs. This allowed them to capture a process once and then deploy it instantly across eleven languages without re-recording, slashing production time for a walkthrough to just one hour. Supademo's solution enabled one specialist to produce ten walkthroughs in two days, eliminated translation fees, and even allowed for AI-powered voice cloning, resulting in a scalable and cost-effective onboarding system.

Lighthouse