Case Study: Simple Testimonial scales product-led onboarding and support with Supademo

How Simple Testimonial scales product-led onboarding with Supademo

Simple Testimonial, a platform that helps companies collect and share video testimonials, required a way to scale its product-led onboarding and reduce its support burden. They needed to trigger an immediate "aha moment" for potential users to showcase their product's simplicity and create resources that would allow new customers to self-serve, thereby saving time and resources for their small team.

Supademo provided the solution by enabling Simple Testimonial to create interactive, step-by-step demos for onboarding and common FAQs. This allowed users to visually click through processes and self-serve their setup. As a result, Supademo helped drive self-serve signups by demonstrating the product's value in just a few clicks and significantly reduced the time the team spent on one-on-one support, boosting conversions by up to 38%.

Simple Testimonial

Justin Berg

Co-Founder