Case Study: Royal Life Centers stops revenue leakage and streamlines care with Sunwave Health

Royal Life Centers - Customer Case Study

Royal Life Centers, a multi-state addiction treatment provider, faced operational and financial challenges due to a piecemeal technical infrastructure. Using disparate systems and an outsourced billing vendor led to manual data compilation, lost insurance information, and delayed claim deniations, which negatively impacted their cash flow and revenue predictability.

By implementing the Sunwave Health platform, Royal Life Centers consolidated its entire patient treatment journey and billing management into a single solution. The transition was seamless, with Sunwave providing rapid implementation and 24/7 support. The results included significant time savings on audits, higher clinician satisfaction, increased revenue and cash on hand, and a decreased time to bill, giving the organization complete visibility and control over its operations.

Royal Life Centers

Frank X. Cid

Chief Executive Officer