Case Study: Visual Comfort & Co. achieves scalable growth and improved customer service with Sunrise Technologies and Dynamics 365

Visual Comfort & Co scales 56 showrooms with Sunrise Technologies and Dynamics 365

Visual Comfort & Co., a leading luxury lighting designer and manufacturer, faced operational challenges as it grew. Its legacy systems were fragmented, creating data silos, limited inventory visibility, and inefficient manual processes that constrained scalable growth and impacted customer service. To overcome this, the company partnered with Sunrise Technologies to implement a unified Microsoft Dynamics 365 solution.

Sunrise Technologies deployed Dynamics 365 Finance and Supply Chain Management, integrating it with existing systems to consolidate data and automate workflows. This provided real-time operational visibility and streamlined the supply chain. The results included improved order fulfillment, enhanced inventory accuracy, and better customer service, positioning Visual Comfort for scalable growth while meeting the high expectations of its luxury clientele.

Visual Comfort & Co