Case Study: The Center for Creative Leadership strengthens Dynamics 365 operations with Sunrise Technologies

The Center for Creative Leadership modernizes Dynamics 365 with Sunrise before PSA deprecation in March 2025

The Center for Creative Leadership (CCL), a global nonprofit leadership development organization, faced post-implementation challenges with its Microsoft Dynamics 365 ecosystem. CCL required ongoing maintenance and optimization for its custom ERP and CRM integrations and needed a strategic partner to guide its expansion, including a crucial migration from Project Service Automation to Dynamics 365 Project Operations.

Sunrise Technologies provided comprehensive support and strategic guidance, implementing solutions like dual-write integration, Project Operations migration, Dynamics 365 Customer Insights-Journeys, and enhanced Power BI reporting. As a result, Sunrise stabilized CCL's systems, streamlined project tracking, improved data accuracy, and empowered teams with better analytics. Most importantly, Sunrise Technologies became a trusted strategic partner, positioning CCL for efficient global scaling and future digital investments.

The Center for Creative Leadership