Case Study: Jaipur Living improves inventory visibility and streamlines global operations with Sunrise Technologies and Dynamics 365

Jaipur Living scales global ERP with Sunrise, uniting 40,000 artisans across U.S. and Asia

Jaipur Living, a globally recognized manufacturer of hand-knotted rugs and home textiles, faced challenges scaling its international operations with a legacy ERP system. Partnering with vendor Sunrise Technologies, they implemented Microsoft Dynamics 365 Finance and Supply Chain Management to create a modern platform capable of supporting global finance, streamlining supply chains, and integrating with critical external systems.

The solution from Sunrise Technologies included a unified ERP backbone, Power BI for analytics, a custom Power App for quality control, and an AI agent built with Copilot Studio for customer service. This provided Jaipur Living with a stable, scalable platform that improved financial visibility, streamlined supply chain operations, and enhanced inventory accuracy. The new system enables more efficient global operations and supports the company's mission to sustain demand for its artisan network.

Jaipur Living