Case Study: Hooker Furniture achieves one voice to the customer with Microsoft Dynamics 365 and Sunrise Technologies

Hooker Furniture unifies 14 sites with Sunrise Technologies for one-company operations

Hooker Furniture Corporation, a major home furnishings company, faced challenges due to disparate ERP systems across its three divisions, which increased IT costs and lacked financial consolidation. They also had no inventory visibility across 14 sites and an inability to present multiple brands as a single cohesive business to the customer. They partnered with Sunrise Technologies to implement Microsoft Dynamics 365 for finance, operations, and customer service.

Sunrise Technologies deployed Microsoft Dynamics 365 to consolidate multiple legal entities onto a single platform, providing a global system across all locations. The solution delivered improved manufacturing efficiency, inventory visibility across six sites, and consolidated financials with better product margin analysis. It also provided configure-to-order capabilities and improved customer service tools, achieving Hooker Furniture's goal of operating as 'one company' with 'one voice to the customer'.

Hooker Furniture Corporation