Case Study: Philips achieves faster, hassle-free bulb selection with Sunflower Lab’s AI and AR app

Philips cuts bulb selection time to under a minute with Sunflower Lab

The customer Philips faced the challenge of making it easy for their customers to select the correct light bulb replacement from a vast array of options, which often led to dissatisfaction and returns. Partnering with vendor Sunflower Lab, they developed an AI and augmented reality-powered mobile application to address this pain point.

Sunflower Lab implemented a solution where customers could simply scan their old bulb. The app's AI and machine learning engine would then instantly recommend an exact match or suitable alternatives, streamlining the process from scan to purchase in under a minute. This solution significantly boosted customer confidence and operational efficiency for Philips, resulting in the app being downloaded over 20,000 times at a record pace and contributing to strong sales and profitability.

Philips