Case Study: Global Consumer Products Company achieves faster data center BI and improved capacity utilization with Sunbird DCIM

How a Consumer Products Corporation Drove Data Center BI with DCIM Software

Global Consumer Products Company, a multi‑billion‑dollar global consumer products organization managing over 4,000 cabinets across multiple enterprise data centers with a 30‑person operations team, struggled with capacity management, forecasting (space, power, cooling, connections) and determining service impact from incidents. Their homegrown dashboards were time‑consuming to maintain, produced data quality issues, and hindered monthly KPI reporting, so they engaged Sunbird DCIM and its dcTrack DCIM software to address these challenges.

Sunbird DCIM implemented dcTrack with preconfigured, zero‑configuration dashboards and automated data collection to replace the client’s custom visualizations and manual reporting processes. As a result, the customer gained faster, more granular BI and analytics, improved capacity utilization and operational efficiency, reduced data collection and reporting time, accelerated time to insights, broke down organizational silos, and now uses dcTrack as a trusted single source of truth integrated with their ITSM CMDB.