Case Study: Pfizer achieves $4.7M in training cost savings and faster onboarding with SumTotal Systems (SumTotal Learn)

Pfizer - Customer Case Study

Pfizer, a global biopharmaceutical leader, recruits 700–1,000 new salespeople each year and faced annual new‑hire training costs of more than $10M. The company needed a standards‑based, highly scalable learning management system capable of delivering and tracking legacy in‑house content and third‑party materials across a widely dispersed workforce.

Pfizer implemented SumTotal Learn: Enterprise and Content Versioning to build a web‑based blended learning program that scales to thousands of users, lets district managers schedule training, and tracks each new hire’s progress. The solution reduced training from 4.5 days to 2, saved $4.7M in training costs, and delivered a 900% increase in market share for one product.

Pfizer

Steve Wells

Learning and Performance Group Director