Case Study: County of Orange transforms workforce development with SumTotal Systems

County of Orange streamlines learning for 19,000 employees with SumTotal Systems

The County of Orange faced a challenge in managing learning and performance for its 19,000 employees across 22 departments. With manual and fragmented processes, the organization lacked visibility and efficiency, struggling to adapt its workforce to rapidly evolving community needs. To address this, they partnered with vendor SumTotal Systems, implementing Cornerstone Learning, Performance, and Content.

The solution from SumTotal Systems centralized all learning and performance management into a single system called "Eureka." This shifted the culture from transactional to strategic, enabling ongoing performance conversations and widespread access to development resources. The results include over 50% of the workforce now using only this system, significant administrative time savings, and a scalable framework supporting services for 3.2 million residents.

County of Orange