Case Study: Capgemini achieves global training standardization and measurable business results with SumTotal Systems

Capgemini - Customer Case Study

Capgemini, a global consulting, technology and outsourcing firm operating in 40+ countries with a large multinational workforce, faced fragmented learning systems and inconsistent training delivery. Employees had to use multiple portals for global versus local courses, and administrators lacked visibility into available offerings and regional duplication, limiting the company’s ability to standardize learning and measure impact.

Capgemini rolled out SumTotal Learn: Enterprise (cloud) starting in North America and expanding globally to deliver a unified, role-based curriculum across classroom, virtual, custom eLearning, mobile and social formats. The LMS quickly became second only to e‑mail in usage, improved tracking and reporting, enabled regulatory reporting and compliance demonstration, and helped tie learning investments to sales and business growth.

Capgemini

Debbie Collins

Director of MyLearning