Case Study: UPay Achieves Faster, More Scalable Onboarding with Sumsub

UPAY cuts verification to 10 seconds with Sumsub

UPay, a digital payments and crypto payment infrastructure platform, faced challenges scaling its manual verification processes for both consumer and business onboarding. Their compliance teams were burdened with a growing workload, leading to inconsistent decisions and difficulty adapting to different regional regulations. To address this, UPay partnered with Sumsub for a comprehensive identity verification and compliance solution.

Sumsub implemented a single platform to automate identity verification, liveness checks, AML screening, and business verification. This solution streamlined UPay's onboarding, reducing manual reviews and improving fraud detection. The results included a faster median verification time of 10 seconds and a 93% conversion rate, allowing UPay to scale its operations efficiently and support its expansion into new markets.

UPAY