Case Study: Neverless achieves 18-second crypto onboarding with Sumsub

Sumsub's Self-service Solution: Crypto Onboarding in 18 Seconds

Neverless, a next-gen crypto investment platform founded in London, needed to replace slow, manual identity review processes that were delaying onboarding and creating a poor first impression. The startup chose Sumsub’s self-service identity verification and KYC solution to support fast, in-app user verification as it scaled its crypto trading app.

With Sumsub, Neverless integrated the SDK into its iOS and Android apps in less than three weeks and went live quickly with automated KYC. The results were strong: an 85.2% first-check approval rate and a median verification time of 18 seconds, far faster than the several hours required by manual review.

Neverless