Case Study: MyMove achieves fast global user onboarding with Sumsub

Sumsub Provides Fast and Easy Onboarding for MyMove’s Global Users

MyMove, a Belgium-based software company that powers digital fleet sharing and rental experiences, needed a way to verify the identities and driver’s licenses of users in its new B2B2C vehicle-sharing model. As it expanded beyond internal fleet sharing into rentals for third parties, MyMove looked for a KYC partner that could be fully integrated into its app and support its global growth.

Sumsub provided a whitelabel KYC solution integrated directly into the MyMove app, including “Selfie with ID” and driver’s license checks, plus 24/7 support via embedded chat. The integration took about 2 months, and verification now takes under 3.5 minutes on average with an 88% approval rate, helping MyMove deliver a fast onboarding experience and scale internationally with confidence.

MyMove