Case Study: Rise achieves a 94% approval rate with Sumsub

Rise Reaches a 94% Approval Rate After Switching to Sumsub

Rise, a Web3-enabled payroll and compliance platform operating in 190 countries, needed to improve its onboarding and verification process. Before working with Sumsub, the company struggled with long wait times, manual reviews, errors, false positives, and frequent customer support tickets during identity verification and AML checks.

Sumsub integrated via API to automate Rise’s full user onboarding workflow, using ID verification, address verification, liveness check and face match, AML screening, email verification, email risk scoring, and IP address analysis. The result was a dramatic improvement in performance, with Rise’s pass rate rising from 10% to 94%, median verification time reaching 17 seconds, and a much better user experience with fewer frustrated users.

Rise