Case Study: Mercuryo expands global onboarding and boosts conversion with Sumsub

A Sumsub Case Study

Preview of the Mercuryo Case Study

Payment Platform Mercuryo Expands Their Global Presence with Sumsub

Mercuryo, an all-in-one payment platform offering Crypto-as-a-Service and Banking-as-a-Service, faced the challenge of implementing robust KYC and AML verification to securely expand its global operations across 160+ countries. Their goal was to maximize customer pass rates and onboard users quickly while meeting strict regulatory requirements. To achieve this, they partnered with the vendor Sumsub for its comprehensive verification expertise and global coverage.

Sumsub provided a solution featuring KYC checks, liveness checks, and automated KYB verification, which was integrated in less than one week. The results included a significant increase in fraud detection and a dramatic improvement in user conversion rates in challenging regions like Nigeria and Japan, with a 78% boost in Japan. This partnership provided Mercuryo with a secure, user-friendly, and efficient verification process powered by Sumsub.


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