Case Study: PayDo achieves 10% higher approvals and less fraud with Sumsub

More Approvals, Less Fraud after Switching to Sumsub

PayDo, a London-based fintech platform offering multi-currency IBAN accounts, cards, mass payouts, and checkout solutions, needed a more reliable identity verification process. Before switching to Sumsub, its existing provider had inconsistent checks, weak proof-of-address coverage, occasional fraudulent verifications, and slow support responses that created onboarding and compliance bottlenecks.

With Sumsub, PayDo implemented a layered verification setup using ID Verification, Address Verification, Email Verification, Liveness & Face Match, AML Screening and Ongoing Monitoring, and Facial Authentication. As a result, PayDo increased its approval rate by 10%, cut auto-confirmed fraud cases by 23%, and maintained a median verification time of 11 seconds, with plans to add Reusable KYC for even smoother onboarding.

PayDo