Case Study: Merkeleon boosts crypto verification pass rates with Sumsub

Merkeleon Grows Pass Rates for Their Crypto Clients by 50%

Merkeleon, an Austria-based company founded in 2008, provides software for cryptocurrency exchanges, marketplaces, and auctions. Its crypto exchange clients needed a smooth, secure, and global verification process, but before working with Sumsub they relied on a previous KYC provider and manual checks, which caused onboarding delays and low-quality verification.

To solve this, Merkeleon implemented Sumsub’s automated KYC/AML solution via WebSDK for both individuals and legal entities, enabling flexible compliance workflows and faster verification. With Sumsub, Merkeleon increased verification speed by 50% on average and reduced workload by 30%, while also boosting approval rates by 50%.

Merkeleon