Case Study: LBank achieves faster onboarding and 96% revenue growth with Sumsub

LBank Saw 96% Revenue Growth After Onboarding Sumsub

LBank, a leading crypto exchange with more than 9 million users, needed a more efficient and secure way to handle user onboarding and KYC. Before working with Sumsub, the company relied on manual verification, which created slow processing, higher operational costs, and increased fraud risk while also making it harder to meet different regulatory requirements across markets.

Sumsub implemented automated identity verification, liveness checks, and AML screening for LBank, streamlining onboarding and strengthening compliance. As a result, LBank cut onboarding time by 60% to a median of 30 seconds, achieved a 75.1% approval rate, and saw a 96% increase in revenue thanks to better conversion and user experience.

LBank