Case Study: INGOT Brokers cuts onboarding from 3 days to 3 minutes with Sumsub

INGOT Brokers Reduces Customer Onboarding Time From 3 Days to 3 Minutes

INGOT Brokers, an Australia-based brokerage firm, needed a faster and more reliable way to onboard clients from around the world while staying compliant with KYC and AML requirements. Its manual verification process could take up to three days, creating delays, risking errors, and frustrating customers. INGOT Brokers turned to Sumsub for an automated identity verification and onboarding solution.

With Sumsub, INGOT Brokers implemented a fully customizable compliance workflow that could handle different document types and languages, detect fraud, extract customer data, and flag risky cases such as politically exposed persons. The result was a dramatic reduction in verification time from 3 days to 3 minutes, 99% less time spent on verification, and 0 instances of fraud, helping INGOT Brokers onboard clients faster without sacrificing security.

INGOT Brokers