Case Study: Payz achieves 17-second verification with Sumsub

Improving Onboarding Journey at Payz Verification in 17 Seconds

Payz, a global payment solution serving users in over 50 currencies, needed to streamline customer onboarding and reduce the manual effort involved in verifying customers across diverse global regions. To improve efficiency and lower errors, Payz partnered with Sumsub and used its ID Verification and Workflow Builder products.

With Sumsub, Payz implemented a near-fully automated verification process that quickly checks identity documents and supports a wider range of document types, including non-Latin documents. The result was a much faster onboarding journey, with verification time reduced to 17 seconds on Sumsub’s end, fewer false positives, and improved efficiency overall, especially in emerging markets.

Payz