Case Study: HashKey Global achieves faster, secure crypto user verification with Sumsub

Helping HashKey Scale Securely Across Global Markets

HashKey Global, part of HashKey Group, is a licensed digital asset exchange serving global users. As transaction volumes grew, the company needed to replace a manual, error-prone verification process with a faster, more scalable KYC/AML solution. Sumsub was brought in to support secure onboarding and compliance across its crypto operations.

Using Sumsub’s automated verification tools, including ID Verification, Liveness & Face Match, Known Face Search, Proof of Address Check, and Automated Data Extraction, HashKey Global streamlined its eKYC workflow and improved accuracy. The integration took around 3–4 days, and results included a median verification time of 20 seconds, hundreds of thousands of documents processed, and pass rates above 70% across all regions.

HashKey Global