Case Study: Hata achieves 30x revenue growth with Sumsub

Hata Transforms Onboarding, Boosting Revenue 30x with Sumsub

Hata, Malaysia’s first and only dual-licensed crypto exchange, needed to replace a fully manual verification process that created slow onboarding timelines and inefficient compliance workflows. To speed up customer onboarding while meeting strict AML/KYC requirements, Hata turned to Sumsub for automated identity and compliance verification.

Sumsub implemented a customized onboarding flow using ID Verification, Ongoing ID Verification, Automated Data Extraction, AML Screening, and Travel Rule tools, integrated via SDK in about three weeks. With Sumsub, Hata reduced full onboarding to as little as 5 minutes, achieved a 0.27-second median verification time, raised pass rates to over 96%, and grew revenue 30x while scaling compliance without bottlenecks.

Hata