Case Study: hi achieves rapid 3M+ user verification with Sumsub

From a Few Hundred Applicants to 3M+ in Less Than a Year

hi, a not-for-profit company building a financial super-app for traditional and digital assets, faced the challenge of securely onboarding millions of users while adhering to strict FATF guidelines and a complex regulatory landscape for cryptocurrencies. They needed a reliable partner for identity verification to handle KYC/AML checks, limit fraud, and meet their compliance obligations, which led them to the vendor Sumsub.

Sumsub provided a comprehensive solution that included KYC/AML and KYB checks, leveraging ID, liveness, email, and phone verification. This implementation resulted in an onboarding time of less than two minutes and a 95% approval rate. With Sumsub's support, hi scaled its verified member base from a few hundred to over 3 million users in less than a year, enabling rapid and secure global growth.

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