Case Study: Flipster streamlines customer onboarding with Sumsub

Flipster Streamlines Customer Onboarding with Sumsub

Flipster, a fast-growing global crypto trading platform, needed a more robust way to streamline customer onboarding and identity verification while maintaining security and regulatory compliance across 87 countries. To address this challenge, Flipster partnered with Sumsub for automated verification and compliance support.

Using Sumsub’s identity verification suite, including ID Verification, Liveness and Face Match, Proof of Address, Phone Verification, and Fraud Networks, Flipster built a two-level onboarding flow tailored by region. The impact was immediate: median verification time dropped to 1 minute and 18 seconds, and the pass rate rose above 70% and continues to climb.

Flipster