Case Study: EXMO achieves 15x faster verification with Sumsub

After switching to Sumsub, EXMO.com saw a 15-fold reduction in verification time

EXMO.com, a global crypto exchange founded in 2014 and serving more than 1 million users across 170 countries, needed to reduce manual verification work and speed up customer onboarding while still preventing fraud and meeting compliance requirements. To address this, the company turned to Sumsub and its KYC verification and compliance tools, including document checks and AML screening.

With Sumsub, EXMO.com implemented automated identity verification, address and document checks, ongoing monitoring, and AML controls across multiple countries and document types. The result was a 15-fold reduction in verification time, with a median processing time of 41 seconds and an average approval rate of 88.8%, helping EXMO.com scale onboarding more efficiently while maintaining regulatory compliance.

EXMO