Case Study: Guavapay Achieves 95% Faster Verification with Sumsub

95% Reduction in Verification Time with Sumsub

Guavapay, a UK-based global fintech company serving B2B and B2C clients, needed to automate onboarding while maintaining strong regulatory compliance and a smooth customer experience. Manual verification would not have met industry standards or supported the company’s growth, so it turned to Sumsub for a verification partner that could handle complex cases and fraud detection.

Sumsub implemented an onboarding workflow that required users to pass ID verification, address verification, liveness and face match, and AML screening, with Business Verification added later for business clients. As a result, Guavapay increased its pass rate by 70%, reduced median verification time by 95% to 12 seconds, and processed 4,000x more verifications per year, significantly improving speed and scalability.

Guavapay