Case Study: TuneIn Radio achieves faster troubleshooting and 20% fewer errors with Sumo Logic

Why TuneIn Chose Sumo Logic for Machine Data Analytics

TuneIn, a fast-growing audio streaming service offering over 100,000 radio stations and 4 million podcasts (with over 10.5 million listeners during the Soccer World Cup), faced operational strain from lacking a consolidated log analytics strategy. Troubleshooting and event correlation were manual, slow tasks across disparate server and application logs, and home-grown tools like syslog-ng imposed too much maintenance for a lean ops team.

TuneIn adopted Sumo Logic’s cloud-based machine data analytics—benefiting from pre-built integrations (AWS, VMware, IIS/Linux, etc.) and LogReduce for faster root-cause analysis—and rolled out dashboards, alerts, and training to broaden adoption. The result: time-to-resolution fell from hours to minutes, error rates dropped by about 20%, and teams gained real-time visibility into API performance and user activity, making Sumo Logic a key part of TuneIn’s operational and BI toolkit.

Tunein Radio

Mike Cook

Director of Technical Operations