Case Study: SPS Commerce achieves single-pane security visibility and faster automated investigations with Sumo Logic

Unified SIEM dashboard automates security investigations

SPS Commerce, a leading EDI provider serving 70,000+ customers, faced the challenge of defending a sprawling hybrid environment of on‑premises systems and cloud workloads in AWS and Azure. Their SOC—augmented by a managed services provider—lacked centralized visibility and relied on 20 separate dashboards and manual workflows, making timely detection and response difficult.

By extending the existing Sumo Logic deployment with Cloud SIEM and Cloud Security Analytics, SPS centralized all telemetry (including CrowdStrike and Tenable) into a single-pane view, leveraged 700+ prebuilt rules plus custom logic for automated alert triage and threat correlation, and integrated investigation workflows with Jira. The outcome was one authoritative security data source, faster automated investigations, improved collaboration, and consolidation of 20 dashboards into a unified console.

SPS Commerce

Nick Kemske

SOC and Incident Response Manager