Case Study: Ulta Beauty achieves real-time order and inventory visibility to boost guest experience with Sumo Logic

Ulta Beauty - Customer Case Study

Ulta Beauty, the fastest-growing beauty retailer with both stores and an e-commerce presence, undertook a technology makeover to better align application development, operations and business teams. In 2014 they faced holiday-season order fulfillment problems driven by poor visibility into inventory and order throughput at peak times, so they needed a way to monitor and proactively control system load and product trends.

Ulta selected Sumo Logic to gain real-time machine-data insights, building dashboards and reports across DevOps, App Dev and business partners to track hot-selling items, inventory levels and throughput. The solution improved backend operations, empowered business teams to make inventory decisions, enhanced the guest experience and is now being expanded into POS, network and warehouse use cases as part of an enterprise APM roadmap.

Ulta Beauty