Case Study: Xero achieves predictable, scalable log analytics with Sumo Logic

Sumo Logic delivers a scalable log analytics platform for Xero

Xero, a fast-growing cloud accounting platform with over 1.3 million subscribers and 2,000+ employees, faced a scaling crisis as it migrated to AWS: its on‑premises Splunk deployment could not keep pace with rapidly rising log volumes, longer retention needs, and an expanding number of internal search users. The move to cloud-native services and microservices required a log platform that could handle a surge in data, support new AWS log sources, and make costs and performance predictable.

Xero migrated to Sumo Logic’s multi-tenant, cloud-native log analytics platform—moving 90% of logs in 30 days—and Sumo easily absorbed a 5x increase in log volume and 3x more log types within months. The result was predictable search performance, consistent ingestion times, and forecastable scaling costs, enabling real-time, organization-wide intelligence, easier ingestion of new AWS and container logs, and steady month-over-month growth in log volume and users.

Xero

Rick Jury

Sr. Monitoring & Tools Engineer