Case Study: Outright achieves minute-scale troubleshooting and 30% engineering productivity gains with Sumo Logic

Outright Troubleshoots IT Issues in Minutes Using Sumo Logic Log Analytics

Outright, a GoDaddy company that automates accounting and bookkeeping, faced growing operational complexity from hundreds of thousands of daily processes and many third-party API integrations. Troubleshooting production issues could take hours or days due to limited visibility across customer-facing applications, and the team considered building an in‑house solution to aggregate and analyze their log data.

By adopting Sumo Logic’s cloud-native log analytics, Outright gained a single-pane view of machine data, real-time alerts, and powerful search and correlation to investigate incidents in minutes. The implementation reduced customer-impacting events, shifted over 30% of engineering time from troubleshooting to product development, improved end-to-end visibility and quality, and lowered operational costs while maintaining PCI-compliant security.

Outright

Sylvain Niles

Head of Operations