Case Study: Infor achieves $1M savings and 60% lower log costs with Sumo Logic

Infor - Customer Case Study

Infor, a global enterprise ERP provider supporting some 58 million users on AWS and Azure, needed a scalable, business‑centric log monitoring and management solution to get fast access to telemetry across DevOps, InfoSec and support teams. The goal was to understand how releases impacted customer experience and enable rapid incident response and proactive, data‑driven decisions.

Infor adopted Sumo Logic’s cloud‑native platform to centralize 12 TB/day of logs, apply data tiering and a decentralized governance/self‑service model for 4,000 users across 120 teams. The result: faster troubleshooting and higher release quality, >5,000 hours saved on incidents, 3,300 hours saved fixing development issues, a 60% reduction in price/GB (up to 80% on product logs), doubled log ingestion with only a 10% cost increase, and roughly $1 million saved in one year.

Infor

Iwan Eising

Team Lead of Service Reliability Architecture