Case Study: Standard Chartered achieves hyperscale observability and millisecond responsiveness with Sumo Logic

How security and performance redefine banking

Standard Chartered nexus is a white‑label Banking‑as‑a‑Service platform from Standard Chartered that embeds financial products into large digital ecosystems. Launched in 2020, nexus needed a unified, easy‑to‑use analytics and observability solution to support security, DevOps, customer experience and business‑metric monitoring for both technical and non‑technical teams.

After evaluating vendors, nexus selected Sumo Logic (Log Analytics, Cloud Security Analytics, Application Observability) for its cloud‑native scalability, single‑platform approach and ease of use. The platform integrated quickly, processing ~500k data points/min and 100GB of logs/day while delivering millisecond responsiveness for queries, dashboards and alerts; this enabled 10 process improvements in five months, reduced end‑to‑end onboarding to about three minutes and brought API response times under 30 ms, while fostering company‑wide collaboration and faster security and product workflows.

Standard Chartered

Mathias Faure

Chief Technology Officer