Case Study: Hootsuite achieves real-time AWS visibility and dramatically reduced TCO with Sumo Logic

How Hootsuite delivers high performing AWS Applications to their customers

Hootsuite, a leading SaaS social media management platform used by millions and thousands of enterprises, needed to deliver a highly available, performant service built on AWS microservices and DevOps practices. Relying on self-managed open-source tools (ELK and Graphite) to meet 99.9% SLAs proved costly and unstable, and lacked unified end-to-end visibility across logs, metrics, and events—slowing troubleshooting and diverting engineering resources to tool maintenance.

Hootsuite adopted Sumo Logic’s cloud-native, SaaS machine-data analytics platform to unify logs and metrics, provide out-of-the-box AWS dashboards, and apply analytics/ML for faster correlation and root-cause analysis. The result was dramatically lower TCO (no tool administration), faster problem identification and resolution, improved team collaboration, and a scalable solution that can grow with Hootsuite’s needs.

Hootsuite

Alex Zadorozhnyi

Director of Technology