Case Study: Acquia achieves centralized observability and halves operational work with Sumo Logic

Acquia - Customer Case Study

Acquia, a leader in digital experience platforms built on Drupal, was slowed by years of rapid growth that produced tool sprawl and doubled operational work. Using separate providers for logs and alerts created duplicated effort, forced users to learn two systems, and left gaps in end-to-end visibility across its distributed landscape.

Acquia consolidated onto Sumo Logic’s centralized observability platform (infrastructure monitoring and APM), completing a tier‑one migration in six months and delivering 50+ features on time and under budget. The single platform cut work in half, enabled real‑time monitoring across 20,000+ EC2 servers and thousands of Kubernetes pods, drove broad user adoption, and helped Acquia support a 99.95% uptime SLA.

Acquia

Farnoosh Azadi

Director of Engineering