Case Study: Trust Bank achieves unified observability and real-time decision-making with Sumo Logic

Data is at the heart of cloud-native bank

Trust Bank Singapore, a cloud-native digital bank backed by Standard Chartered and FairPrice, grew to over 600,000 customers (about 12% of the Singapore market) within its first year. Facing rapid growth, the bank needed business-wide observability, data insights and security analytics to support real-time decision-making and maintain a seamless digital customer experience.

Sumo Logic’s cloud-native platform—with turnkey API integrations and pre-built rules—ingests about 1 TB of telemetry daily and analyzes roughly 2 million data points per minute, giving Trust unified dashboards and real-time visibility across infrastructure, applications and security. The result: faster incident response, a 3‑minute fully digital onboarding, optimized card issuance and improved cross-team collaboration driven by shared data insights.

Trust Bank

Rajay Rai

Chief Information Officer