Case Study: Security Centric achieves 96% noise reduction and scalable, SLA‑meeting incident response with Sumo Logic Cloud SIEM & SOAR

MSSP boosts operational and compliance maturity with Cloud SIEM

Security Centric, an MSSP serving commercial, government, and defense clients, needed to scale and standardize its security operations as its customer base and requirements grew. With diverse data sources and rising expectations for faster threat detection and stronger compliance, the team sought to better align processes, improve efficiency, and accelerate incident response across varied client environments.

By deepening its partnership with Sumo Logic and fully adopting the Platform, Cloud SIEM, and Cloud SOAR, Security Centric unified data ingestion (including OpenTelemetry), deployed custom SOAR playbooks, and automated analysis and queries with Mo Copilot. The result: 300k daily signals filtered to 200 prioritized insights (about nine critical alerts per day), 96% noise reduction, analysts processing up to 100 alerts per minute, consistent SLA response times, and measurable improvements in clients’ cybersecurity maturity and compliance.

Security Centric

Tarek Chaalan

Security Operations Center (SOC) Manager